The Unveiling of Gelareh
Diving Deep with the Creative Genius Behind the Gelareh Brand, A Journey into Craftsmanship and Vision: Exploring the Artistic Nuances and Pioneering Spirit of the Gelareh Brand.
What is your return and refund policy?
We do not offer refunds, but we do provide exchanges or store credit for items returned within 7 days of receipt. It's important to review your order carefully and contact us immediately if you have any concerns or questions about your purchase. Thank you for your understanding as this policy helps us continue to focus on sustainability and quality.
How do I determine my size?
While we provide a comprehensive sizing chart for your convenience, the intricacy of choosing the perfect size is not lost on us. Our team is available to guide you through the sizing chart, but ultimately, the decision rests solely with you. We are here to assist, but making your final size selection is your responsibility. Thank you for understanding the importance of this decision in our commitment to sustainability and quality.
How can I be confident in my purchase?
Your satisfaction is our highest priority. Our team is working diligently to exceed your expectations, delivering a garment that embodies both quality and craftsmanship.
Thank you for choosing Gelareh Designs. Your patience and understanding help us maintain our commitment to excellence.
Why does it take 2-4 weeks for my order to be ready?
t Gelareh, we are committed to sustainability and quality. All our garments are made-to-order, ensuring minimal waste and maximum craftsmanship. The skilled hands of our tailors craft each piece with care and attention to detail once you place an order. Please also account for 4-7 business days for shipping.
What if I want a custom-tailored piece?
We offer custom tailoring for an additional 30% customization fee. Customized items are currently not eligible for site-wide sales. For any special requests or further instructions, please contact us directly.
Are custom-designed pieces eligible for sales or promotions?
No, custom-designed or tailored pieces are excluded from site-wide sales at this time.
How do you prioritize sustainability?
We operate on a made-to-order basis, which minimizes waste and ensures that each garment is crafted meticulously. This falls in line with our belief in slow fashion, where each piece is thoughtfully created.
Is the shipping time included in the 2-4 week production time?
No, the 2-4 week timeframe is solely for the production of your garment. Shipping will take an additional 4-7 business days.